Is anyone else having issues sending mail to the contact@greaterthangames.com email address?
I tried to send an email to support about a missing card in my DE set but the email is bouncing as undeliverable/address not found.
Is anyone else having issues sending mail to the contact@greaterthangames.com email address?
I tried to send an email to support about a missing card in my DE set but the email is bouncing as undeliverable/address not found.
That’s unusual. I successfully contacted the company using that EMail address back in January.
If that EMail address continues to not work, I’d recommend sending a private message to @bailey on this forum. Xe is the person who answers the contact@greaterthangames.com address anyway.
As a tech support guy, I would ask you to share a screenshot of the entire bounceback message, or copy-paste it here.
Yeah, I sent a test message to the contact address yesterday and have not received an error, so there must be something else going on. Looks like you used the right address, though.
I’ve tried sending again today and it didn’t bounce this time.
Must have been a temporary issue somewhere that has been fixed.
Thanks everyone for your help.
Looks like y’all found out! It was unexpectedly down for a bit, but we should be back up and running again. Let me know if anyone experiences any other issues with other emails, just in case!