Does this include stores who made pre-orders or is it just for the companies who distributed your game?
I also have two orders in which I paid for FedEx home delivery, but were shipped via smart post. Unfortunately my local usps leaves a lot to be desired in both package handling and delivery times. I guess we'll see what happens.
@Veebeebee, @twelveohone, @brettwo
Email me with details about your order issue and I'll try to sort them out asap!
@bluedarky
That includes the stores that made pre-orders.
First of all, thanks for the update. Secondly, hope you guys weren’t affected too badly by the flooding.
I just wanted to learn about how far in advance should expect to receive notification of shipment. I see a number of folks have already gotten notification, but I haven’t seen anything yet and my profile shows nothing for recent orders.
Thanks in advance.
@tracerbullet23, a lot of the updates come from signing up with the FedEx shipping manager. I did that, for instance, and learned that my Villains set is expected this week. I didn't get an update directly from GtG (and don't expect one).
Thanks for the reply. I posted that and then I received a fedex notification 30 min ago.
My copy of Villans of the Multiverse arrived today (with Chokepoint, the Celestial Tribunal, the promo heroes, and the art prints), but I did not receive the Oversized Villain Character Cards I had also preordered, nor did I have a packing slip in the package.
where both items on the same order? or seperate
They were on the same order. I went back and double-checked my confirmation email from last January to make sure.
Just wanted to say thanks for the info! I know you are all busy, but I appreciate the time.
Done, and thank you so much!
@jajd2c
Send me an email with your order number and I'll sort it out.
Hi,
I know it's a bit late to be asking this, but wasn't there something said about the European pre-orders being shipped first for Villains after the issues with tax-related delays for Wrath? Or am I mistaken?
I just received my fed ex info, and sent an e-mail regarding change of address. I sent one right when it was announced that votm was shipping.
Hopefully we'll get this sorted out, i sent it to contact@greaterthangames.com
I just got my fed ex info, slightly annoyed it will be after the reginion game day, but still glad to be getting a date to be getting it
As mentioned a few times I paid for FedEx Home Delivery and the notice I got from FedEx shows it was sent SmartPost. Is there a reason why this changed?
Okay, I'm starting to get worried; still no word from FedEx. I made sure to place Broken City on a separate order, so I shouldn't be one of the ones that has to wait for the second wave, but I still have no confirmation that it's even been sent out yet.
I also paid the increased shipping cost for FedEx Home Delivery but the shipping notice email I just received from FedEx says it is being shipped via Smart Post. What is going on here? If this goes out Smart Post, will I receive a refund for the difference in shipping costs?
What is difference between smart post and home delivery. I am seeing the smart post too
Smart Post has Fedex giving the package off to USPS for final delivery.