They have an email at support@flatrivergames.zendesk.com that says it’s about emailing for updates on products, so, this seems like it falls under that rubric.
I’ve sent them an email asking for updates, pointing out that the tariff excuse rings hollow for also pausing the RPG and podcast since neither of those have any connection to any tariffs, and pointing out none of us want any Spirit Island or Sentinels content that isn’t made by Eric Reuss or C&A.
I’m not sure that’s the right email. Flat River Group is the one that owns GtG not Flat River Games. Flat River Group doesn’t have an email address on their site but they do have a Contact Us page Contact Us - Flat River Group
I know, but that contact form seemed to be intended for companies contacting them, while the Flat River Games page I got the email from: Game and Hobby Distribution and Publishing - Flat River Group seemed to mention GTG specifically and said the email was for “For any customer service inquiries, including requests for replacement parts or assistance with our products”, so I figured it might be the better option.
That’s very weird. Hopefully an email sent to that goes upward towards Flat River Group.
And no rule, really, that people can’t try both. But I think contacting FRG directly in some fashion might possibly be a bit of a push.
I sent one to their Facebook account, too: Redirecting... or Flat River Group
Games division seems the place to start. If there’s no Backerkit update Tuesday, does someone more familiar with it than me know how to request project update through platform? I think Kickstarter had an option like that.
If you click on Manage Pledge there is an option on the right side that say “Contact us for help”. It’ll open up a new email to support@backerkit,com with “ [Sentinels of the Multiverse: Disparation Expansion] I have a question about my pledge” filled in a the subject line.